As the central financing and development bank of the state of Saxony-Anhalt, the Investitionsbank supports companies in the state with a wide range of products such as grants, loans and guarantees from EU, federal and state programmes. The background for the implementation of business process management software at Investitionsbank Sachsen-Anhalt is the multitude of requirements and the growing regulatory density in everyday banking life. Detailed work instructions and the documentation of business processes are prescribed by supervisory law.
Banking supervision regularly issues new requirements, which can entail extensive changes. This has an impact on workflows and structures and causes an enormous amount of maintenance work when updating the necessary documentation.
"Every day, our employees are confronted with a multitude of regulations that they have to find and use quickly and purposefully. This is very important for a high-quality implementation of the tasks and can now be realized much better with the flexible entry possibilities created by the introduction of Quam. In addition, the technical maintenance effort for the editors could be significantly reduced and the efficiency increased as a result".
By using suitable standard software, the maintenance effort should be considerably reduced and changes communicated quickly. Process instructions, product manuals, regulations and organisational structures should be available to employees on a central platform in the intranet.
After an evaluation of the tools offered on the market and a selection process of various service providers, Lintra was chosen. With Quam®, Lintra offers a web-based solution based on Microsoft SharePoint that serves as a central information and collaboration platform for all employees.
The Investment Bank's internal control system (ICS), in which processes are linked to control bodies, was also successfully implemented and standardised. This ensures that controls are regularly reviewed for adequacy and effectiveness.
On the basis of Quam and Microsoft® SharePoint®, process-oriented information systems were created on the Investment Bank's intranet. By using these systems, the maintenance effort for procedural instructions, banking processes, management and product manuals and all other regulations could be reduced to a minimum.
A further advantage is that consistent manuals and other useful evaluations can be generated ad-hoc on the basis of a uniform database.