The process is the engine that drives the company's performance!
1. The process defines how the work is done.
A process is a series of tasks, events and decisions that consume a product or service from a pre-supplier, add value to that product or service through transformation, and then deliver a product or service of higher value to an end customer. The organizational process consists of a series of processes that combine to deliver a larger business purpose.2. Processes create a common language.
By using the process language to describe the company's operations, leadership creates a common understanding that offers many organizational benefits, including the ability to compare performance across a variety of processes, train and develop employees, and compare performance with other companies' best practices.3. Processes make things better - or worse.
Good processes make it easier to manage a company and guarantee more satisfied employees. Employee frustration is usually caused by poor processes that are burdened with unnecessary activities that prevent employees from doing their job well. A good process makes it easy to do the right thing - and a bad process makes it almost impossible.4. Processes give meaning to measurements.
Most companies measure what is simple, not what is important. By evaluating process elements and aligning process-based performance indicators with strategic goals, management can drive the improvement in business performance that creates a sustainable competitive advantage.5. Processes promote the scalability of the organization.
Many executives find it difficult to scale their business based on an inadequate process infrastructure. The key to scaling an organization is to engage employees to define, build, and implement strong processes that create customer value and deliver repeatable results. Superior processes provide a long-term foundation for the growth of an organization that delivers predictable, scalable, and sustainable performance.6. The process proves the quality of the management.
A strong process is an indicator of a well-managed business. Best practice performance is made possible by clear, process-oriented accountability, so that work is actively managed and improved to achieve the desired result.7. The process enables the involvement of employees.
The process provides the context in which employees can engage with their work. A process designed and continuously improved by those who do the work will deliver the highest value to the company.8. The process implements the strategy.
Strong, reliable and efficient processes enable the implementation of a manager's intentions. Understanding how processes behave in relation to their expectations and abilities makes a significant contribution to the formulation and implementation of strategies.9. The process aligns the structure with the procedure.
A horizontal organization that harmonizes management with workflow is an essential element for building strong business systems and processes. Strong business processes are the foundation for business performance.10. Processes deliver improvements in results.
Process improvements contribute in many ways to better performance that contributes to higher profitability. Process improvement strategies include (among many others) business model standardization, a better customer experience, reduced costs, higher efficiency, higher plant productivity, faster response times and higher revenues.To the original contribution "Why You Should Embrace Business Process Management", Business Enterprise Mapping, Phoenix, AZ 85050, United States
