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Process group (Glossary Quam 5.3)

Process groups serve the structuring and meaningful combination of processes, which facilitates in particular the classification and orientation of the users. They can contain both processes and other process groups.

This can be illustrated by the following example. The process group "Core Processes" contains the three process groups "Acquiring Customers" and "Completing Projects" and "Follow-Up Projects", which in turn contain the processes "Pre-Sales", "Realization" and "After-Sales".

The icon of a process group:

Prozessgruppe